Put the kettle on, make a brew, sit down, then we’ll begin.. We want to be open and transparent on how we use your data, so there’s lots to tell you about. We have provided a summary, but in most sections you can find out more if you wish. If you do have any queries you’re welcome to contact us to find out more, email us at data.protection@team-sport.co.uk
Introduction
We are committed to safeguarding the privacy of visitors to Team-sport.co.uk and laser-combat.co.uk; in this policy we explain how we will handle your personal data.
When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience.
When you first visit our website, we will ask you to choose the kind of cookies you would like to accept. You can update these preferences at any time on our site.
We use cookies to be able to analyse and administer the traffic to the website. Our cookie policy details the different cookies we use, and how you can either block or delete cookies, however if you choose to block cookies you will not be able to use all the features on our website. Click here to find out more.
Your privacy is important to us
We ask all customers who are racing to provide personal data to us. We need to register (take personal data), so that there is a record of you racing with us. This is so that in the event of an incident on the track and any subsequent claim we have a record of your race. We will carefully store this information for a period of 3 years and 6 months from the date of your last visit.
Where you opted in are aged over 16 we may contact you with information about other events and offers we provide, but we will only send you communications relating to our products and we won't share this information, other than to our processors to facilitate the sending of email communication to you.
If you join (purchase) one of our membership schemes, that include Loyalty points, we will send you service messages to help you make the most of it.
You can opt out of receiving marketing emails from us at any time.
We may contact you with customer satisfaction surveys after a visit and provide lap times by email.
If you make a purchase from us, we’ll need to send emails to you to, for example a “Booking Confirmation” necessary for the fulfilment of your contract (booking etc) with us.
How we use your personal data
When you make a booking with us or race with us, we will collect personal data about you. The reason for this is to be able to fulfil the contract or to maintain a record of your race with us for both our protection in the unlikely event of any future legal claim from your visit. We might also contact you by email, to keep you informed of relevant products and offers we can provide (our legitimate interest). You will always be able to unsubscribe from any marketing communication from us.
We might use servers or processors (incl’ sub-processors) outside the UK, EEA or “countries of adequacy”.
If we do transfer any personal data to a territory outside the afore mentioned, it will always be covered by an International Data Transfer Agreement (IDTA), or Standard Contract Causes (SCC) that meet the requirements stipulated by the U.K Information Commissioner.
We use CCTV at our venues.
For more details on how we use your personal data, click here.
Providing your personal data to others
TeamSport will not rent or sell your information onto third parties without your consent.
However we may share your information with third-party business partners. Third party business partners will be given limited access to your information as is reasonably necessary, and we will require that such third parties comply with this Privacy Policy, or operate under a similar privacy policy.
Our third-party business partners includes member of our group of companies, insurers, our carefully selected suppliers, and payment services providers, insofar as reasonably necessary. This could be to obtain or maintain insurance coverage, for the purposes of processing your payments, or for compliance with a legal obligation to which we are subject to.
We may also share certain information such as your location, browser, and cookie data and other data relating to your use of our website with our business partners to deliver advertisements (“ads”) that may be of interest to you.
Please note that TeamSport may ask an advertiser to show an ad to a certain audience of Users (e.g., based on demographics or other interests). In that situation, TeamSport or our Partners determines the target audience and serves the advertising to that audience and only provides anonymous data to the advertiser. If you respond to such an ad, the advertiser or ad server may conclude that you fit the description of the audience they are trying to reach.
TeamSport have offices and facilities in the United Kingdom. Your personal data may be transferred to countries outside the U.K and European Economic Area (EEA), however, as mentioned above this will be subject to appropriate safeguards.
The hosting facilities for our website are situated in the United Kingdom.
Retaining and deleting personal data
Personal data that we process for any purpose, either as a website visitor or having raced with us, is not kept for longer than is necessary. In some cases we may need to retain your personal data where necessary for compliance with a legal obligation.
For more details on retaining and deleting personal data, click here.
Amendments
We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy. We may notify you of changes to this policy by email if you are subscribing to our email communication.
Your rights
The General Data Protection Regulation (GDPR) provides the following rights for individuals:
· The right to be informed
· The right of access
· The right to rectification
· The right to erasure
· The right to restrict processing
· The right to data portability
· The right to object
· Rights in relation to automated decision making and profiling.
The ICO has published a complete guide that explains these rights, details can be found here.
Our details
This website is owned and operated by Go Karting For Fun Ltd, trading as TeamSport Indoor Karting.
We are registered in England under registration number 05030696, and our registered office and principal place of business is at C1 Endeavour Place, Coxbridge Business Park, Alton Road, Farnham, Surrey GU10 5EH.
You can contact us: (a) by post, to the postal address given above (b) using our website contact form: https://www.team-sport.co.uk/contact-us/ (c) by email, using data.protection@team-sport.co.uk
Version 2 - Published Dec'22